http://support.pressharbor.com/discuss/ PressHarbor Support Forums: Recent Topics en Fri, 21 Nov 2008 02:31:17 +0000 http://support.pressharbor.com/discuss/topic/accessing-plesk#post-113 Thu, 18 Sep 2008 03:33:14 +0000 stuartgh 113@http://support.pressharbor.com/discuss/ <p>I have clicked on the url (mydomain.com:4_digit_number) provided in my Hosting Order Status email for the website's control panel Plesk but no luck. I tried in both IE7 and Opera but in both cases receive a Network Error page returned. I am on a fast connection so don't believe it's a result of the connection timing out. </p> http://support.pressharbor.com/discuss/topic/why-would-currently-active-plugin-not-work#post-114 Fri, 19 Sep 2008 21:33:32 +0000 taxpayer 114@http://support.pressharbor.com/discuss/ <p>Now I have installed three different plugins, one at a time. In each case, the plugin appeared under "currently active plugins." However, it didn't actually work, and the number on the upper right over the word plugins remained at 2. How might I fix this, and get a plugin to work? </p> http://support.pressharbor.com/discuss/topic/post-via-e-mail#post-111 Fri, 05 Sep 2008 14:42:45 +0000 sricha27 111@http://support.pressharbor.com/discuss/ <p>Hi,</p> <p>I've configured Post via e-mail, but no posts seem to have been created, but emails are sitting in the mailbox I created. I don't know where to look for errors to progress, any ideas?</p> <p>Steve </p> http://support.pressharbor.com/discuss/topic/how-to-get-to-plesk#post-109 Sat, 02 Aug 2008 19:23:58 +0000 taxpayer 109@http://support.pressharbor.com/discuss/ <p>How do I get to the plesk control panel? </p> http://support.pressharbor.com/discuss/topic/wassup-ques-wheres-the-phpini-file#post-103 Sun, 29 Jun 2008 19:07:48 +0000 Kathy 103@http://support.pressharbor.com/discuss/ <p>Hi. I'm trying out the plug-in Wassup. In order to finish configuring it, I have to rename a temp files folder and am stumped about how I do that. I think I need to do something the php.ini file. Can anyone give me a tip on how to rename the file?</p> <p>The message from the plug-in follows....</p> <p>Temporary files location folder</p> <p>Current "Save path" directory for storing temporary files used to track visitor activity:</p> <p>/var/lib/php/session</p> <p>Use absolute directory paths only. This value is usually "/tmp".<br /> System default for session.save_path="/var/lib/php/session" from php.ini or from web server configuration.<br /> WARNING! Directory does not exist or is not writable. Please enter a different path above or change "session.save_path" in "php.ini" to point to a valid, writable folder. </p> http://support.pressharbor.com/discuss/topic/editting-header-links#post-102 Sun, 29 Jun 2008 03:35:07 +0000 Kathy 102@http://support.pressharbor.com/discuss/ <p>Hi. I'm new to WP and am stumbling on how to edit my header to show limited links. Basically, what I want to do from the main page is to only show header links only for pages that have no parent pages. Then when I click into one of those main page links, then I want to show the children pages.</p> <p>For example, for what I have uploaded to intuiosity.com so far, I only want to show About and Overview pages in the header link. However, if I publish other (children) pages, then they show up in the header links.</p> <p>Any tips would be appreciated. </p> http://support.pressharbor.com/discuss/topic/adding-line-breaks#post-101 Sun, 29 Jun 2008 03:03:03 +0000 Kathy 101@http://support.pressharbor.com/discuss/ <p>Hi. Can someone give me the code to use to insert extra line breaks into my content? I'm new to WordPress and not getting it. Thanks!</p> <p>Best regards,<br /> Kathy </p> http://support.pressharbor.com/discuss/topic/seo-and-canonical-issues#post-96 Mon, 07 Apr 2008 16:23:19 +0000 jlharrigan 96@http://support.pressharbor.com/discuss/ <p>Search engines see all these as duplicate content:<br /> <a href="http://www.myblog.com/my-blog-post" rel="nofollow">http://www.myblog.com/my-blog-post</a><br /> <a href="http://www.myblog.com/my-blog-post/" rel="nofollow">http://www.myblog.com/my-blog-post/</a><br /> <a href="http://myblog.com/my-blog-post" rel="nofollow">http://myblog.com/my-blog-post</a><br /> <a href="http://myblog.com/my-blog-post/" rel="nofollow">http://myblog.com/my-blog-post/</a></p> <p>The following links discuss 301 redirects and the .htaccess file:</p> <p><a href="http://www.mattcutts.com/blog/seo-advice-url-canonicalization/" rel="nofollow">http://www.mattcutts.com/blog/seo-advice-url-canonicalization/</a><br /> <a href="http://www.jimwestergren.com/wordpress-users-sharpen-your-urls-with-google/" rel="nofollow">http://www.jimwestergren.com/wordpress-users-sharpen-your-urls-with-google/</a></p> <p>I'm not sure we have access to .htaccess on pressharbor. Can you tell me what to do about this to avoid duplicate content? </p> http://support.pressharbor.com/discuss/topic/migrating-comments#post-94 Mon, 07 Apr 2008 08:55:44 +0000 jlharrigan 94@http://support.pressharbor.com/discuss/ <p>I brought existing content over from a blogware a while back. Now I'm almost ready to go live, but I need to bring over a handful of additional comments that have been made since I exported content. Is there a way to do this?</p> <p>I don't want to reexport all content as I've made too many changes to it on the wordpress platform.</p> <p>In addition, the comments that did come over with the original migration now show up as 'anonymous'. Is there anything I can do to fix that? There aren't many, and I'd be ok with editing manually if I need to. Thanks. </p> http://support.pressharbor.com/discuss/topic/if-this-file-were-writable-you-could-edit-it#post-82 Mon, 25 Feb 2008 22:44:05 +0000 jpfromjp 82@http://support.pressharbor.com/discuss/ <p>Hi,</p> <p>I am in the Theme Editor and I want to make changes to my header image. I am following instructions from <a href="http://www.revolutiontheme.com/using-a-full-width-header-image.htm" rel="nofollow">http://www.revolutiontheme.com/using-a-full-width-header-image.htm</a>. When I go to make changes to the code, at the bottom of the window is says "If this file were writable you could edit it."</p> <p>How do I make it "writable" or what I am doing wrong?</p> <p>Thanks. </p> http://support.pressharbor.com/discuss/topic/changing-ftp-password#post-74 Tue, 29 Jan 2008 16:53:45 +0000 jlharrigan 74@http://support.pressharbor.com/discuss/ <p>I want to change my ftp password in a few days. I tried to log into my site's control panel but got a message that the security certificate was not valid and opening the site was not recommended.</p> <p>So does something need to be done with the security certificate?<br /> And can I change the ftp password once I do get to the control panel?</p> <p>Thanks! </p> http://support.pressharbor.com/discuss/topic/is-there-a-way-to-change-lots-of-post-from-one-category-to-another#post-87 Tue, 26 Feb 2008 18:36:30 +0000 jpfromjp 87@http://support.pressharbor.com/discuss/ <p>We have three categories we don't have any for anymore containing about 500 posts. Is there a way to do a mass replace one category for another?</p> <p>Thanks. </p> http://support.pressharbor.com/discuss/topic/editing-headerphp#post-86 Tue, 26 Feb 2008 18:11:52 +0000 jpfromjp 86@http://support.pressharbor.com/discuss/ <p>Howdy,</p> <p>I want to edit the header.php file.</p> <p>When I open it look like - <a href="http://www.josephporcelli.com/photo/photo/show?id=1977740%3APhoto%3A742" rel="nofollow">http://www.josephporcelli.com/photo/photo/show?id=1977740%3APhoto%3A742</a></p> <p>I am editing it with Text Edit on my mac. </p> <p>Should I be editing it with something else?</p> <p>I am brand-spanking new and (black and blue at this point). </p> http://support.pressharbor.com/discuss/topic/theme-with-strong-landing-page-abilities#post-79 Thu, 21 Feb 2008 12:38:02 +0000 jpfromjp 79@http://support.pressharbor.com/discuss/ <p>Hi Folks, I am migrating my blogware blog hosted at Blog Harbor to Press Harbor. I am hoping for some feedback and suggestion the best theme or way to create simple and effective landing page for our domain <a href="http://www.neighborsforneighbors.org" rel="nofollow">http://www.neighborsforneighbors.org</a>. We have a development site at <a href="http://neighborsforneighbors.wordpress.com" rel="nofollow">http://neighborsforneighbors.wordpress.com</a> where you can get and idea of what we are trying to accomplish. </p> <p>What we want is for people to 1) Go to <a href="http://jp.neighborsforneighbors.org" rel="nofollow">http://jp.neighborsforneighbors.org</a>, 2) go to <a href="http://jamaicaplainwatch.ning.com" rel="nofollow">http://jamaicaplainwatch.ning.com</a>, and 3) Read our coporate blog that will reside within a page on <a href="http://www.neighborsforneighbors.org" rel="nofollow">http://www.neighborsforneighbors.org</a>.</p> <p>The theme we are using now is called "Ocean Mist". What I know we need is a theme that allows for pages but does not have a "Home" page by default - or - a way to make the "home" page the landing page that we can customize. </p> <p>Thanks in advance for your help.</p> <p>I guessing that there might be better ways to accomplish what we are looking for and I certainly am open to that. </p> <p>Thanks,</p> <p>Joseph Porcelli </p> http://support.pressharbor.com/discuss/topic/wp-cache-plugin-error-message#post-58 Thu, 11 Oct 2007 23:51:36 +0000 deswalsh 58@http://support.pressharbor.com/discuss/ <p>Just went to clear the cache, using the wp-cache plugin. Got this error message:</p> <p>Main optionsError: Your WP-Cache config file (/var/www/vhosts/thinkinghomebusiness.com/httpdocs/wordpress/wp-content/wp-cache-config.php) is not writable by the Web server.<br /> Check its permissions.<br /> Cannot continue... fix previous problems and retry.</p> <p>Des Walsh<br /> <a href="http://www.thinkinghomebusiness.com" rel="nofollow">http://www.thinkinghomebusiness.com</a> </p> http://support.pressharbor.com/discuss/topic/converting-old-inline-tags-to-wordpress-23-native-tags#post-76 Wed, 30 Jan 2008 17:01:31 +0000 zoli 76@http://support.pressharbor.com/discuss/ <p>Hi John,</p> <p>I wonder if you're aware of a mass conversion tool that would convert the "old style" tags embedded in the body of a post(href, rel=tag style)to the native tags supported by WP 2.3.</p> <p>Thanks a lot! :-) </p> http://support.pressharbor.com/discuss/topic/user-accounts-being-created#post-70 Sat, 22 Dec 2007 16:17:23 +0000 sricha27 70@http://support.pressharbor.com/discuss/ <p>I am noticing that every day or so user accounts are being created on my wordpress blog. I have no idea who these users are and to date they have not posted, but I am worried that they are being created to be used for spam or some other undesirable purpose, any idea what they are and whats going on anyone? Also Is there a way to stop users creating accounts?</p> <p>These are the accounts created so far</p> <p> 9 allelryantedy <a href="mailto:12345qazwsx80@mail.ru">12345qazwsx80@mail.ru</a> Edit<br /> 5 Bashstychoall <a href="mailto:maint64@baguaperu.com">maint64@baguaperu.com</a> Edit<br /> 10 BlackRose <a href="mailto:more1234@bigmir.net">more1234@bigmir.net</a> Edit<br /> 7 bobstiven <a href="mailto:bobbobs@mail.ru">bobbobs@mail.ru</a> Edit<br /> 11 lojomop <a href="mailto:e5634643@mail.ru">e5634643@mail.ru</a> Edit<br /> 6 preatryimiree <a href="mailto:shillakab@mail.com">shillakab@mail.com</a> Edit </p> <p>Steve </p> http://support.pressharbor.com/discuss/topic/install-plugin-before-content-comes-over#post-68 Fri, 21 Dec 2007 14:47:12 +0000 jlharrigan 68@http://support.pressharbor.com/discuss/ <p>I have not moved my content over from blogharbor yet. I'll do that in a couple of weeks, but meanwhile, can I install and configure a couple of plugins without that effecting the content transfer, or vice versa? And the setup information (in profile) and test posts: will those be effected by content transfer? </p> http://support.pressharbor.com/discuss/topic/database-error-with-twitter-tools#post-66 Wed, 21 Nov 2007 19:46:31 +0000 sricha27 66@http://support.pressharbor.com/discuss/ <p>I get this error:</p> <p>WordPress database error: [Table 'wordpress_steves_seasidelife_com.wp_categories' doesn't exist]<br /> SELECT * FROM wp_categories ORDER BY cat_name </p> <p>Any ideas? I do have some categories, so I am guessing that the table name has changed in the latest version? </p> http://support.pressharbor.com/discuss/topic/share-this-plugin#post-62 Sun, 14 Oct 2007 20:53:18 +0000 zoli 62@http://support.pressharbor.com/discuss/ <p>I'm using the Share This plugin by Alex King, and frankly, can't recall if this was part of the standard setup or I installed it.</p> <p>Anyway, it use to bring a pop-up window where you could select digg, reddit and a bunch of other destinations. Today I noticed the popup no longer works, it takes me to the home site instead. The closest info I found was this: <a href="http://wordpress.org/extend/plugins/share-this/faq/" rel="nofollow">http://wordpress.org/extend/plugins/share-this/faq/</a> but it does not really describe my situation, being on 2.3. Wonder if you can help on this...</p> <p>Thanks. </p> http://support.pressharbor.com/discuss/topic/redirection-plugin-update#post-56 Tue, 09 Oct 2007 06:26:43 +0000 deswalsh 56@http://support.pressharbor.com/discuss/ <p>There is a notice of an updated version of the redirection update plugin. Is it a good idea to just download that and install it, or will that entail more configuring? </p> http://support.pressharbor.com/discuss/topic/image-galleries-albums#post-54 Wed, 03 Oct 2007 19:36:00 +0000 hotstoveny 54@http://support.pressharbor.com/discuss/ <p>anyway to add a gallery of thumbnails to a sidebar? i've been toying around with lightbox and slickr plugins, but haven't gotten things to work </p> http://support.pressharbor.com/discuss/topic/embedding-video#post-45 Tue, 18 Sep 2007 21:51:45 +0000 colincolenso 45@http://support.pressharbor.com/discuss/ <p>What is the best way of embedding video to our pressharbor blogs?</p> <p>I was looking at this plugin <a href="http://an-archos.com/anarchy-media-player/#install" rel="nofollow">http://an-archos.com/anarchy-media-player/#install</a><br /> but don't know how to get it into wp-content/plugins .</p> <p>Can anyone advise on possible solutions?</p> <p>Thanks,<br /> Colin </p> http://support.pressharbor.com/discuss/topic/how-on-earth-do-i-access-my-ftp#post-52 Fri, 21 Sep 2007 22:08:52 +0000 PressHarbor Support 52@http://support.pressharbor.com/discuss/ <p>A customer wrote to us tonight:</p> <p><em>My question to you is how on earth do I access my FTP? I want to change my theme, but I have tried different topics about wordpress and none of them have helped</em></p> <p>No problem. First, you would the username and password from the email we sent called "Hosting Order Status" (not your WordPress admin login!!!) and connect to your domain name (if your domain is example.com then configure your FTP client to connect to <a href="http://www.example.com" rel="nofollow">http://www.example.com</a>) and you should be able view your file system with&nbsp;FTP.</p> <p>Never used FTP? You will need an FTP software like SmartFTP (see <a href="http://www.smartftp.com" rel="nofollow">http://www.smartftp.com</a>). See this <a href="http://support.pressharbor.com/2007/07/11/how-to-configure-site-settings-in-smartftp/">video tutorial on configuring SmartFTP</a>, or these tutorials on configuring <a href="http://support.pressharbor.com/2007/07/11/how-to-configure-site-settings-in-ws_ftp/">WS_FTP</a>, <a href="http://support.pressharbor.com/2007/07/11/how-to-set-your-preferences-in-cuteftp/">CuteFTP</a>, or <a href="http://support.pressharbor.com/2007/07/11/how-to-configure-site-settings-in-filezilla/">FileZilla</a>.</p> <p>Once you have been able to login in to your site via ftp, you'll probably see a set of directories that look like this:</p> <ul> <li>anon_ftp</li> <li>blog</li> <li>cgi-bin</li> <li>conf</li> <li>error_docs</li> <li>etc</li> <li>httpdocs</li> <li>httpsdocs</li> <li>pd</li> <li>private</li> <li>statistics</li> <li>subdomains</li> <li>web_users</li> </ul> <p>Open <em>httpdocs</em>, then inside there you will see another directory called <em>wordpress</em>. Open that, and look for <em>wp-content</em>. Inside there you will see a few folders, the most important are <em>themes</em> and <em>plugins</em>.</p> <p>These are where you would install your custom themes and plugins of course. We've installed some by default, don't bother trying to customize them because we maintain the pre-installed themes and plugins and will update them with the latest versions periodically, which will wipe out any changes you make to them.</p> <p>But you can add your own themes and plugins:</p> <ul> <li><a href="http://support.pressharbor.com/2007/07/12/how-do-i-upload-new-plugins-to-my-wordpress-blog/">How do I upload new Plugins to my WordPress blog?</a></li> <li><a href="http://support.pressharbor.com/2007/07/12/where-can-i-get-more-wordpress-plugins/">Where can I get more WordPress Plugins?</a></li> <li><a href="http://support.pressharbor.com/2007/07/12/how-do-i-upload-new-themes-to-my-wordpress-blog/">How do I upload new Themes to my WordPress blog?</a></li> <li><a href="http://support.pressharbor.com/2007/07/12/where-can-i-get-more-wordpress-themes/">Where can I get more WordPress Themes?</a></li> </ul> http://support.pressharbor.com/discuss/topic/thumbnail-option-not-available#post-44 Tue, 18 Sep 2007 17:43:11 +0000 firefoxpat 44@http://support.pressharbor.com/discuss/ <p>I am having a problem that just started today. Everything was running perfectly the last time I edited my site.</p> <p>I tried to upload additional images to a post. Wordpress did not offer me the choice to have them as thumbnails. The only options I was given were 'full size' and 'title'.</p> <p>Thanks,<br /> -pat </p> http://support.pressharbor.com/discuss/topic/why-dont-my-template-changes-show-up-immediately-on-my-site#post-49 Wed, 19 Sep 2007 10:35:07 +0000 PressHarbor Support 49@http://support.pressharbor.com/discuss/ <p>We received the following note this morning:</p> <p><em>One thing that I find a bit odd but am getting used to is that it takes a while for changes in the code, say in the sidebar, to show up on the home page, and sometimes on the other pages. That makes editing the layout a bit tedious. I assume it's a cache thing but changes used to kick in instantly on BlogHarbor, as I recall.</em></p> <p>We install, and really would be upset if you deactivated, the WP-Cache plugin. This plugin dramatically speeds up your site and takes tremendous stress off the servers by allowing cached versions of your pages to be served rather than compiling each page every time it is requested. This plugin is your best friend, it's what allows you to rest easy knowing that if your site suddenly received a large volume of traffic, your site would be able to keep up with the demand.</p> <p>Unfortunately, WP-Cache is not very smart when it comes to template changes or sidebar updates, and sometimes doesn't notice that you made an upate to your Presentation (don't worry, it works very well when you add new or edit existing posts).</p> <p>So after you make some changes to your template, just go to your control panel and go to <em>Options &gt; WP-Cache</em>. Scroll down and look for the <em>Delete Cache</em> button. Click it. Now your blog will be sure to output the most recent version of your template. </p> http://support.pressharbor.com/discuss/topic/ffp-access-and-support-login-problems#post-20 Sat, 04 Aug 2007 02:27:37 +0000 deswalsh 20@http://support.pressharbor.com/discuss/ <p>For the second time in a few days I can't access my site via <a href="http://FTP" rel="nofollow">http://FTP</a>. Nothing comes up. Had this problem when the site was first launched but then it was ok.</p> <p>So I went to Support to submit a ticket but my login and password did not work, on three or so tries.</p> <p>I'm trying to work via the Plesk control panel, but can't see there how I can change the permissions on a file.</p> <p>Des </p> http://support.pressharbor.com/discuss/topic/dropdown-category-plugin-installation-problem#post-29 Mon, 27 Aug 2007 03:18:25 +0000 deswalsh 29@http://support.pressharbor.com/discuss/ <p>On another blog outside Pressharbor, where the admin url is <a href="http://www.blogname.com/wp-admin" rel="nofollow">http://www.blogname.com/wp-admin</a> I've installed without a problem a dropdown category plugin see <a href="http://zeligplanet.altervista.org/2006/01/wordpress-plugin-zelig-dropdown-cats/" rel="nofollow">http://zeligplanet.altervista.org/2006/01/wordpress-plugin-zelig-dropdown-cats/</a></p> <p>When I go through the same process with Thinking Home Business,<br /> and insert in the sidebar the code &lt;?php zelig_dropdown_cats(); ?&gt;</p> <p>I get a Database Error, which leads with [wordpress_thinkinghomebusiness_com.wp_categories' doesn't exist]</p> <p>I'm guessing the problem is because of the admin url structure of <a href="http://www.thinkinghomebusiness.com/wordpress/wp-admin" rel="nofollow">http://www.thinkinghomebusiness.com/wordpress/wp-admin</a></p> <p>but don't know how to remedy the problem.</p> <p>Des </p> http://support.pressharbor.com/discuss/topic/uploading-images-in-wordpress#post-33 Sat, 01 Sep 2007 14:02:07 +0000 dombirt 33@http://support.pressharbor.com/discuss/ <p>hi -</p> <p>am having problems uploading images to any post I write in wordpress. The insert/edit image button in the text editor seems to need a specific url . There doesn't seem a facility to browse and upload images from disk - looking at some of the wordpress support forums seesm to suggest there should be an upload facility , near the save and publish buttons , but there isn't on mine !<br /> Any thoughts ? - thanks</p> <p>dominic<br /> <a href="http://www.internetandcellphonesecurity.com" rel="nofollow">http://www.internetandcellphonesecurity.com</a> </p> http://support.pressharbor.com/discuss/topic/spam-karma-2-manually-marking-spam#post-10 Tue, 31 Jul 2007 14:54:19 +0000 zoli 10@http://support.pressharbor.com/discuss/ <p>I'd like to clarify how the "Recent Spam Harvest" screen works. There are several posts in grey, with large negative karma, and many in green, with slightly negative (e.g. -2.5) values - those are often waiting for moderation. Is Spam Karma self-learning? Does it make sense to manually mark those as spam?<br /> I have not found a way, there are options to run the filters again, also to revert selection..etc, but not a way to tell the system that all selected items are indeed spam.</p> <p>Thanks. </p>